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About

Operators first. Agency second.

We ran our own stores before we ran anyone else’s. That’s still how we think about every account.

Ecomm Avenue team reviewing store performance at a shared desk
Our story

Founded in 2019.

Ecomm Avenue started as two people running their own marketplace stores: wholesale on Amazon, then Shopify and eBay. The stores worked. The hours didn’t.

We built systems to survive: profit models for every SKU before buying, rules for repricing instead of instinct, a single weekly rhythm for restocking. Friends who sold online started asking us to run theirs. Then their friends did.

In 2019 we made it the business. We still operate the way we did on our own accounts: we place the orders, we answer the buyers, and we report the month as it was. Today the team works across six marketplaces from New York, NY, and every partner has a named person who knows their catalogue.

Principles

Four rules we don’t bend.

  1. 01

    Own the outcome

    If a listing is suppressed or a shipment is late, it’s our problem to fix, not a ticket to forward back to you.

  2. 02

    No hidden percentage

    One flat fee. No mark-up on ads, inventory or software. If we earn more from you, it’s because you chose a bigger plan.

  3. 03

    Say no to bad fits

    We decline partners whose capital, timeline or product won’t work. A bad fit costs you money and us our reputation.

  4. 04

    Report the bad months too

    A flat month goes on page one of the report, with the reason and the plan. No softened charts.

Team

The people on your account.

One named account manager, backed by sourcing, listings and advertising specialists.

Team member

Co-founder, Operations

Previously: ran a 7-figure Amazon wholesale account

Team member

Co-founder, Growth

Previously: performance marketing lead, DTC brands

Team member

Head of Account Management

Previously: marketplace operations, 3PL

Team member

Head of Sourcing

Previously: buyer, national retail distributor

By the numbers

917+Partners managed
$100m+Client revenue generated
4XAvg. advertising return

Figures are aggregate and include partners who have exited. Individual results vary by catalogue, capital and category. Ecomm Avenue LLC is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon, Walmart, Shopify, TikTok, eBay or Etsy.

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