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Service 05 · eBay

eBay, cleaned up and scaled.

We fix item specifics, protect your seller metrics and tighten shipping policies, then grow the store with promoted listings that pay for themselves.

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eBay · at a glanceeBay
Partners on eBay92+
Net margin target10–18%
Time to visible improvement2–4 wks
The model

Most eBay stores are one cleanup away from growth.

eBay rewards complete listings, fast handling and a clean seller record. Search placement leans heavily on item specifics and seller level, so many stores with good products underperform simply because listings are thin and metrics are borderline.

Our role is usually fix-then-scale: rewrite listings with full item specifics, bring defect and late-shipment rates under thresholds, standardise shipping and return policies, then expand the catalogue and use Promoted Listings only where the ad rate is covered by margin.

eBay operations, warehouse and workspace scene
What we handle

Eight jobs, on a schedule.

Each task has an owner and a cadence. You’ll see all of them in the monthly report.

  • Store auditListing completeness, seller level and policy review.
    Once
  • Item specifics rewriteEvery required and recommended field completed.
    Weekly
  • Seller metricsDefect rate, late shipments and cases kept under thresholds.
    Daily
  • Shipping & return policiesBusiness policies that qualify for search boosts.
    Monthly
  • Promoted ListingsAd rates set per SKU against margin.
    Weekly
  • Catalogue expansionNew SKUs sourced to fill proven categories.
    Monthly
  • Buyer messages & casesResponses within one business day.
    Daily
  • Order processingDispatch, tracking upload and exception handling.
    Daily
10–18%Net margin target
2–4 wksTime to visible improvement
100–500Listings in a mature store

Targets, not guarantees. Results depend on category, capital and market conditions.

eBay FAQ

The eBay questions we hear most.

All questions in Help

Transaction defect rate, late shipment rate and cases closed without resolution. Falling below standards limits visibility and can add fees, so we watch them daily.

eBay uses them to filter and rank search results. Listings with missing specifics are often excluded from filtered searches entirely.

Selectively. We start with general (cost-per-sale) campaigns at rates the margin can carry, and use priority campaigns only for proven sellers.

Yes, as long as it is still active. We stabilise metrics first, then grow. We are honest if the account is at a point where a fresh start is better.

We handle the operational side — holds caused by tracking or cases. Payout and banking details stay with you.

Against sold-listing data, not asking prices. We set a floor per SKU and use best-offer rules to move older stock.
Also runs on

Partners often add a second channel.

01
Amazon

Amazon

Branded products bought from authorized distributors and sold through FBA.

Also runs on Amazon
06
Etsy

Etsy

Search-driven handmade and print-on-demand shops.

Also runs on Etsy
02
Walmart

Walmart

An approval-gated marketplace with less competition per listing.

Also runs on Walmart

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